Complimentary Service for All Winter Guests

At The Highlands, we want your time on the slopes to be unforgettable. Our dedicated Host Team is here to make your arrival and day as smooth and enjoyable as possible.

What We Offer

• Warm Welcome & Assistance
  Greeting upon arrival and help unloading/transporting your equipment at the Day Lodge Circle Drive.
• Lift Ticket Guidance
  Suggestions and directions for purchasing daily or multi-day lift tickets.
• Rental Equipment Support
  Assistance with ski, snowboard, and snowshoe rentals.
• Snow Sports Academy Introduction
  Explore lessons, clinics, and kids’ camp options.
• Resort Navigation & First Chairlift Escort
  Directions to all resort activities and even a personal escort to the chairlift for your first ride of the day.
• Mountain Tours
  Discover Highlands’ 430 skiable acres, including some of the best intermediate terrain in the Midwest.

Look for the Green Jackets!

Our Hosts are easy to spot—just look for the cheerful green jackets and big smiles.

Hours & Reservations

Reserve: Call the Highlands Front Desk at 231.526.3001method to sign up for this helpful service is to call the Highlands Front Desk at 231.526.3001.

Available: Weekends & Holidays

Time: 8:45 AM – 3:00 PM