The Highlands Host team offers complimentary service to all winter guests.  We sincerely want to ensure that your experience getting to and being on our slopes is the best it can be.  Our dedicated Host team awaits your visit, and you can expect the following services as our valued guest:

  • Arrival greeting and assistance unloading/transporting equipment from your car in the Day Lodge Circle Drive.
  • Suggestions and directions for purchasing your daily and/or multi-day lift ticket.
  • Assistance obtaining ski, snowboard, and snowshoe rental equipment
  • Introduction to our Snow Sports Academy, and its many lesson, clinic, and kids camp options.
  • Directions to all resort activities, and even a personal escort to the chairlift for your first ride of the day, so your fun can begin.
  • Mountain tours and introduction to Highlands’ 430 skiable acres, including what is often recognized as the best intermediate terrain in the Midwest.

Be on the lookout for the Host team smiles, each member wears a cheerful green jacket!

​Reservations for Host services are welcomed. Hours of availability are 8:45AM to 3PM on weekends and holidays.  The ideal method to sign up for this helpful service is to call the Highlands Front Desk at 231.526.3001.