Complimentary Service for All Winter Guests
At The Highlands, we want your time on the slopes to be unforgettable. Our dedicated Host Team is here to make your arrival and day as smooth and enjoyable as possible.
What We Offer
- Warm Welcome & Assistance
Greeting upon arrival and help unloading/transporting your equipment at the Day Lodge Circle Drive. - Lift Ticket Guidance
Suggestions and directions for purchasing daily or multi-day lift tickets. - Rental Equipment Support
Assistance with ski, snowboard, and snowshoe rentals. - Snow Sports Academy Introduction
Explore lessons, clinics, and kids’ camp options. - Resort Navigation & First Chairlift Escort
Directions to all resort activities and even a personal escort to the chairlift for your first ride of the day. - Mountain Tours
Discover Highlands’ 435 skiable acres, including some of the best intermediate terrain in the Midwest.
Look for the Green Jackets!
Our Hosts are easy to spot—just look for the cheerful green jackets and big smiles.
Hours & Reservations
Reserve: Call the Highlands Front Desk at 231.526.3001.
Available: Weekends & Holidays
Time: 8:45 AM – 3:00 PM
Highlands at Harbor Springs Ski Patrol